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GEP English Proficiency Exams - English proficiency tests - Online English tests GEP English Proficiency Exams - English proficiency tests - Online English tests
  • Home
  • About Us
    • GEP English Exams
    • GEP English Exams Description
    • FAQs - GEP
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GEP Exams Terms & Conditions

(Applicable to candidate taking the online GEP Exam at iTestEnglish.com)

Version 1.1 – January 1st. 2022

I understand that if the details on this form are not completed my application may not be processed.

Any candidate that enrols in any of our GEP English Exams accepts these Terms & Conditions at the time of filing of the application form. It is important that the candidate reads and fully understands the applicable test related rules & regulations given hereunder.

1. Exam Owner: The GEP Exam is owned by Global Language Training Ltd.

2. Authorised Centre: This refers to the Authorised Exam Centre as approved by Global TEFL also referred to as the “Centre”

3. Eligible Age: The GEP Exam is made available worldwide to all persons, regardless of age, gender, race, nationality or religion but is not recommended for children under 5 years of age.

4. No ID, No Exam Policy: All candidates MUST BRING with them THE ORIGINAL VALID AND APPROVED IDENTIFICATION (ID) ON THE DAY OF THE TEST. If the candidates DO NOT BRING the ID in original, on the Exam day, THEY WILL NOT BE ALLOWED TO SIT THE EXAM. The candidates MUST CARRY WITH THEM THE ID, IN ORIGINAL FOR THE SPEAKING TEST also.

5. Identification Document (ID): A valid Passport, a National ID is currently treated as the approved ID. In case the candidate does not possess a valid passport or a National ID, but needs to sit the GEP Exam, the candidate may be allowed to sit the Exam, with an alternate photo ID. The candidate MUST check with Centre about which alternative photo ID can be accepted before completing the application. It is clarified, that a school/college/university photo ID will NOT be accepted. A clear photocopy of the ID must be submitted along with the application form.

6. Validity of the Identification Document (ID): The ID that is submitted by the candidate and accepted by the centre, MUST be valid as on the date of the Exam. If the validity of ID submitted by the candidate expires before the date of the Exam, the candidate WILL NOT BE ALLOWED to sit the Exam, the candidate will be treated as NO SHOW and no refund will be admissible in such case.

7. Arrangements for Special Needs: The GLOBAL Authorised Exam Centre will try its best to arrange for the special needs (such as Visual difficulties, Hearing difficulties, Specific Learning difficulties i.e. Dyslexia) of an applicant as requested and as per the details provided in the application form, supported by necessary Medical Certificate. In certain circumstances, the requirements may take long processing time. It is therefore suggested that the applicant discusses with the test centre such requirement prior to submitting the application form. GLOBAL and the Centre would try their best to make such arrangements, but do not guarantee fulfillment of such requests at all times.

8. Application Form & Information: Application form, completed in all respects will only be considered. Incomplete applications will be rejected. The details on the application form are collected for the purpose of the GEP Exam and that these details may be disclosed to, processed and stored by GLOBAL and the Centre for the purpose of Exam administration and that these details and the Exam results will be disclosed by GLOBAL on the verification site and to those academic institutions or other recognizing bodies to whom the applicant submits enrolment application, for the purpose of allowing such institutions or entities to verify the results of the Exam. If GLOBAL discovers that a false or altered Result has been provided to any of these institutions or entities, GLOBAL may inform the same and provide them with the applicant’s personal details. The personal details of the applicant may be processed in an anonymous form for statistical and research purposes by GLOBAL and/or the Centre.

9. Exam Booking: The Exam application forms will be accepted by the Centre on a first‐come‐ first‐served basis. Exam seats are limited and the registration will close for a particular Exam, when all seats are booked or as decided by the Centre. The decision of the Centre will be final and binding on all candidates.

10. Exam Fee: The Exam fee is fixed by the Centre and communicated to the candidates from time to time. The fee is subject to change, as per the decisions of the Centre and would be final and binding on all candidates.

11. Payment: All Payments, for Exam fee, Transfer / Shifting (i.e. Postponement / Pre‐ponement) must be paid to the Centre as per the payment details provided by the Centre.

12. Photograph: All applications must be forwarded with applicant’s recent passport size photographs (no later than three months old). IMPORTANT: MENTION YOUR NAME, YOUR ID NUMBER, TEST DATE AND Exam CITY in the email with which the candidate will forward the photo. The photo must not be over 100 KB in size and must be in JPG format. The photograph must be sent to by email to This email address is being protected from spambots. You need JavaScript enabled to view it..

13. Direct Application: If a candidate applies directly online at (www.itestenglish.com) then he/she MUST pay the Exam fee online using Debit / Credit card or Paypal. The candidate agrees to pay a handling charge over and above the Exam fee while paying by credit card, Debit Card or Paypal.

14. Allotment of Exam Date: Date will be allotted, based on the choice provided by the applicant in his / her application form or as selected while completing the online registration. However, if the requested date is not available the candidate will be notified of the next available date, which if acceptable to the candidate will be allotted else the application will be returned to the candidate. The Centre may alter/modify/merge Exam dates at its sole discretion and in absence of a minimum number of candidates on an Exam date or due to any logistic/operational issues. The decision of the Centre will be final and binding on the applicant. The candidate will be offered an alternate Exam date in case of cancellation of an Exam date. However, if the candidate does not wish to sit the Exam on such alternate date offered by the centre, the candidate may apply for a refund. Full refund, in this case, will be offered.

15. Information provided by the Applicant: The candidate takes full responsibility for the correctness of the information provided in the application form. Any information found to be incorrect at any stage will automatically lead to cancellation of the Exam and the result. The fee paid for such Exam will stand forfeited.

16. Request for Transfer of Exam Date: A request for transfer of Exam date (i.e. postponement or preponement) to another date will be entertained as per the "Exam Date Transfer & Cancellation Policy", in effect at the time of such request and as modified from time to time. The decision of the Centre would be final and binding on the applicant. An administrative fee will be charged.

17. Request for Withdrawal / Cancellation: All applications for withdrawal/cancellation will be entertained as per the "Exam Date Transfer & Cancellation Policy", in effect at the time of such request and as modified from time to time. The decision of the Centre would be final and binding on the applicant. An administrative fee will be charged.

18. No Show / Absent on Exam Day: In case an applicant fails to report on the Exam date, his / her application will be treated as cancelled, and the candidate will lose their full Exam fee and NO REFUND would be possible. The decision of the Centre would be final and binding on the applicant.

19. Exam day photograph: All candidates taking the The GEP Exam will have their photo taken on the day of the Exam. This increases the security of the Exam and will help organisations such as universities, employers and immigration authorities to confirm your result quickly and easily. All photos taken on the Exam day are treated as confidential, like all your other information. Your photo is stored by GLOBAL and is only visible on the secure Results Verification website. This website is used by universities, immigration authorities and other professional organisations to verify a candidate’s result. You choose which organisation can see your photo, by giving them your certificate number, which is provided to you by the Centre.

20. Results Timeframe: The Exam 'Results’ will normally be provided to the test centre within 5 working days of taking the GEP Exam. The same will be dispatched by GLOBAL to the student if the exam has been carried out by Global staff or online.

21. Exam results: All exam results will only be accessible through the secure Results Verification website. This platform is used by universities, immigration authorities, and other professional organizations to verify a candidate's result. You have the ability to decide which organizations can view your result by providing them with your GEP certificate number.

While overall academic feedback for each tested skill will be provided, please note that GEP does not grant access to the specific exam questions or attempts, either to candidates or to third parties. This policy is in place to protect the integrity of the question bank and the fairness of the exam process for all candidates. If a candidate wishes to request a re-mark of their exam results, the final decision remains with Global TEFL. Please check with the Centre for the procedure and timing of such requests.

22. Delay in results: GLOBAL takes all necessary steps to release the results within the stipulated period. However, in view of the quality assurance audits, including re‐checking etc., in some cases, the results may be delayed. Candidates will be informed by Email as provided on the application form about such delay including the revised result release date, by the Centre. GLOBAL and/or the Centre will not be held responsible for any delays that may be caused in view of such quality assurance activities and no claims or refunds would be entertained.

23. Withheld results: In some cases and as a result of quality assurance activities, Exam Day complaints leading to an investigation, the results may be required to be withheld and these results may be released later and in phases after necessary verification/investigations have been completed.

24. Result Validity: The results do not have an expiry date. However, the candidates are advised to check with the receiving body / accepting body, institution, visa office, immigration office etc. regarding the validity as they may set their own validity period.

25. Malpractice: The Centres will strictly deal with any malpractice(s) adopted by the candidate, including Impersonation, Tampering / Adjusting seating plan with malpractice in mind, copying / collusion, disrupting the Exam in any manner, removing or copying or attempting to remove or copy any Exam material from the Exam room, doing anything that might in any manner damage the integrity and security of the The GEP Exam, as per guidelines of GLOBAL and the local law of the land. The Exam taken by such candidates will be CANCELLED and the candidate will be DISQUALIFIED. The candidate can also be liable to prosecution and may be prohibited from taking the GEP Exam in future, as per the decision of the Centre and law of the land, which will be binding on the candidate.

26. Reporting Malpractices / Frauds: The candidate must know the Exam fee which is fixed by the Centre. The candidate also understands and agrees that she/he MUST NOT pay to anyone, anymore fee on account of the Exam than what has been fixed by the Centre. The candidate also understands and agrees that the candidate has not indulged in or has the intention of indulging in any form of malpractice, such as using an imposter to sit the Exam on the candidate’s behalf, submitting forged document including the Passport / National ID or use any other unlawful means including bribery or payment for any undue favors from anyone. The candidate also agrees that if found guilty, the candidate’s result will not be released, and the Exam will be cancelled and there would be no refund to the candidates. The candidate also understands and agrees that such matters may be reported to the Government and law enforcing agencies and necessary action under the law may be initiated against candidates found to be indulging in such acts. The candidate agrees to inform the GLOBAL Ethics Officer on Email: This email address is being protected from spambots. You need JavaScript enabled to view it. immediately if the candidate is approached by anyone offering fraudulent services or similar offering in lieu of getting desired scores. All information will be dealt in strict confidence.

27. Exam Terms and Conditions: Once an application is submitted, it will be assumed that the applicant has read and understood all the terms and conditions herein. The terms and conditions can be modified and/or changed as deemed fit, by the Centre and GLOBAL, without giving prior notice. Such modified terms and conditions once communicated to the applicant would be applicable and binding on the applicant.

28. Errors & Omissions: GLOBAL and the Centre will take full precautions that the Exam procedures, administering of the Exam and declaring of results are handled as per the set guidelines and in the most professional manner and that, no errors or omissions are committed. However, in case any errors or omissions are reported/brought to the notice by the applicant, the same would be taken up and necessary action / remedial measures would be undertaken. The decision of GLOBAL and/or Centre in such case will be final and binding on the applicant. No claims or compensation of any nature would be entertained / applicable Declaration by the candidate.

I wish to be admitted for a GEP Exam at the Centre for the date stated in my form. I understand that this is an electronically submitted form and needs no signature and I understand that by completing this form I confirm that I have read, understood and agree to the terms and conditions and confirm my acceptance to abide by them.

29. Confidentiality:

All test centers must keep confidential:

 ● All information provided by, including but not limited to academic materials, communication, and any other proprietary data.
 ● All academic program content, exams, syllabi, and instructional materials, whether written, digital, or otherwise.
 ● Methods, technological processes, and proprietary know-how used by GLT / GEP English Exams in its educational operations and services.
 ● Any GLT / GEP English Exams future courses, programs, or initiatives that are discussed or planned during meetings or communications with GLT / GEP English Exams representatives.
 ● The representative agrees not to disclose, distribute, share, or make publicly available any specific exam content, including but not limited to exam questions, answers, scoring guidelines, student responses, or any feedback provided to the exam takers, whether directly or indirectly related to the exams. This includes not discussing or sharing such materials with any third party, including other employees or students.
 ● The representative acknowledges that the question banks, databases, and related materials provided by GLT / GEP English Exams are exclusively for use in GLT's academic programs/English Proficiency Exams. These resources, including but not limited to questions, answers, and any related instructional content, are strictly confidential. The representative agrees not to share, distribute, reproduce, or allow access to these materials, whether internally or externally.
 ● The representative agrees not to use any exam-related data, including student performance data, specific exam questions, or answers, for personal, professional, or commercial gain. The representative will not assist any individual or organization in obtaining, recreating, or distributing any exam-related content outside of the company’s authorized activities.
 ● The representative acknowledges and agrees that all exam-related materials, including but not limited to question banks, exam content, answer keys, grading criteria, and performance data, are the exclusive property of GLT / GEP English Exams. The representative has no right to use, share, or distribute these materials for any purpose other than as authorized in the course of their duties with GLT / GEP English Exams.
 ● The representative’s obligations under this confidentiality clause shall remain in effect for a period of 15 years after the termination of their relationship with GLT / GEP English Exams. This includes the obligation to maintain the confidentiality of all exam-related content, question banks, databases, and results, even after their association with GLT / GEP English Exams has ended.

30. Annulment and Review of Exam Results:

GEP reserves the right to annul or void the exam results at any point, even after an official GEP certificate has been issued and without time limit. This may occur in the event of irregularities on behalf of the student, such as fraud, suplantation or any other situation that compromises the integrity of the exam process. Additionally, GEP may conduct post-exam reviews to ensure the integrity and fairness of the results. These reviews can take place at any time, even after the certification has been awarded. If results are annulled or found to be invalid as a result of such a review, the candidate will be notified, and the certificate will be invalidated. No refunds or compensation will be provided in such cases. The decision of GEP is final and binding on the candidate. This ensures that reviews can be part of maintaining the integrity of the exam process, even after certification has been granted.

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Privacy Policy

Global Language Training aims to be as clear as possible about how and why we use personal information about you through our website.

Here at the Global we’re committed to protecting your personal information and respecting your privacy. This Policy lets you know what data we may collect about you, how we use it and gives you information about your rights. This policy covers the use of our website, how we manage our direct marketing activities, how we handle your information when you contact us, when you enrol in our programmes and other core uses of your data that help us improve what we do. Sometimes we need to change our Privacy Policy. Any changes will be published on this website which, of course, can be accessed at any time.


Our company

We're the UK's largest online and in-class TEFL/TESOL training organization. We also offer international English proficiency exams and other academic services.

Global Language Training Ltd. is registered in England and Wales. Registered Number 7854956. Registered Office: 20 22 Wenlock Rd., London, N1 7GU.

You can contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. for any support regarding your data.


Type of information we collect about you

When you enrol in one of our programmes or tests we collect name, address and contact details (such as email, address and telephone number) when you submit an on-line form, when requesting a quote or because you purchased a course or service from us. We may also collect opinions or additional data about you that you have added into the free text area in the contact us forms, in our course forums, in surveys in the course or through any resulting correspondence with our team, phone calls or through surveys.

We also collect additional relevant information about you when you apply for jobs in our jobs list page. We need to collect this in order for you to benefit from the jobs offered and to forward this to our recruitment partners or schools. If you do not, we would be unable to do this.

When visiting our website, we collect your IP address, data showing when you visited, which pages you looked at, information about your operating system, country of origin, device and browser version. This data is gathered using commonly used tools such as cookies. We may, in the future, also use information from our social media sites if you use your credentials to log into our learning platforms or testing platforms. The information you allow us to access varies by social media network site and it also depends on the privacy settings you have in place.


Why we collect personal information about you

Your payment information, credit, debit or PayPal payments:

We do not retain payment information from any of our students/clients as this service is provided through a third-party payment provider. We take payments and provide refunds when necessary to fulfil our contract with you but the information is not stored on our website, servers or any of our databases. We check and verify payment to prevent fraud or detect fraud against you or our company.


When we have your permission or consent

• We will contact you to provide you with news about exciting offers and deals that we think will be of interest to you or friends. We will only contact you in the ways you have given us permission to do so. You can change your mind at any time by contacting us via email at This email address is being protected from spambots. You need JavaScript enabled to view it. or calling +44 0203 435 6821.


Where we have a justifiable reason or a legitimate interest

• To enhance or improve your experience with us and how you use our learning platform or website. This may mean that we learn about your preferences and habits and then tailor our communications with you to make sure that what we send is relevant to you (‘profiling’).

• To put your information together with other customers data and external non personal information so that we better understand our market through analysis and segmentation to ensure that we keep offering competitive products and services and improve our website.

• To send you special course offers, new services via marketing materials where we can demonstrate a relationship with you and you have not told us that you do not want to receive these.

• To maintain our list of people who have asked not to receive direct marketing material from us.

• To help keep our website safe and secure.

• To allow our internal business processes to function- for example transacting with our partners, carrying out audits, producing management information and dealing with complaints.

• To undertake market research for the purpose of offering our courses and services.

• To request feedback on our performance and that of our courses.

• To help prevent fraud and maintain security on our website and learning platform.

• To assist in training, quality assurance and compliance.


Where we have to do something by law or where we have a legal obligation

• To ensure that your rights are met under the UK Data Protection Act.

• To meet our legal obligations with law enforcement agencies, police, courts and other government organisations or agencies


Who we share your information with?

We do not sell your information to anyone and only pass it to our trusted partners and service providers who work in job placing when you apply for a job through our jobs department.

We may pass your information to:

• Service providers who work for us such as marketing agencies, marketing survey sites or mass email marketing campaign websites.

• Regulatory bodies, courts and law enforcement agencies.


How long do we keep your personal information?

How long we keep your personal information depends on why we have it and what we’re doing with it. For our TEFL/TESOL courses we keep it indefinitely for certificate verification purposes as some future employer may contact us or verify the authenticity of your certificate.

 

• We keep records of any dealings you have with us for up to 3 years after the last contact. This is so that we can respond to any complaints or disputes that may arise about any of our courses or if you wish to re-enrol in one of our courses.

• We will keep other personal information about you if it is necessary for us to do so to comply with the law.

• Data collected from using the website such as IP address is deleted after 1 year.


Transferring information outside of the EEA

Your personal information may be processed outside the European Economic Area (EEA) where privacy laws may not provide protection to the same level as in the UK. Before any transfer takes place, we will take steps to ensure that your personal information will be adequately protected as required by the UK Data Protection Act and that safeguards such as standard contractual clauses are in place. For more information please see the individual product or service policies or contact us.

 

In using our website and submitting queries, your information is able to be viewed from other countries by the service providers who do maintenance on our platform on our behalf. Contracts are in place (known as an ‘EU Model Clause’) to allow the data to transfer so that your information is kept secure and managed to the standards required by the UK Data Protection Act.


Your Rights

Marketing: You have the right to object to direct marketing from our company. This is done by unregistering from the newsletter when it is sent. It will immediately stop you from receiving emails. You may also email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will then inform our tech department to delete your email from our mailing lists.

Consent: Where we use your information on this basis, you have the right to withdraw that consent.

Access: You can request a copy of all the personal information we hold about you and other data relating to how we use your information by contacting our admin team at This email address is being protected from spambots. You need JavaScript enabled to view it. at a cost to you.

Correction ('Right to Rectification'): We always want to use the most up to date information about you so please get in touch if you think we don’t have that.

Deletion ('Right to be Forgotten'): In some circumstances, including where we are relying on your consent to use your data, you have a right to request us to delete your information. When you request to be deleted from our platform, any future employer who wishes to verify your certificate, will not be able to do so.

'Right to Portability': If we have collected your data because you have given us consent, or because we need it in order to provide you with a course or service, you have the right to receive the information you gave to us back in a 'machine-readable' format.

'Right to Object' and 'Right to restriction of processing': If we are using your data for activities under the 'legitimate interest' justification and in other circumstances, then you have a right to request restriction of processing and also a right to object to that processing.

Complain: you have the right to lodge a complaint with our company if you think that our use of your information doesn’t meet the law.

Contact us
For further information about our privacy practices and to request any of these rights then please contact our team. To contact us please email us at:

• Email us at This email address is being protected from spambots. You need JavaScript enabled to view it.


Keeping your personal information secure

At Global Language Training we take the security of your personal information seriously. We've implemented technology and security policies, rules and measures to protect the personal information we have under our control, both on and offline, from improper access, use, alteration, destruction and loss.

We will take all reasonable and proportionate steps to protect your personal information.

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+ 44 0203 435 6821  
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About GEP English

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